Changing from a live event to an online stream requires a few adjustments for events managers and audiences.
This year, Small Halls is being supported by the Blas Festival who are also managing our box office. We are using The Ticket Fairy online ticketing system.
After you have bought your tickets, confirmation will come through in an email with information on it that looks something like this:
Your ticket explained
Your ticket will say it is for the Blas Festival with that festival’s event dates. Don’t worry about this, it’s just the way the box office works.
Your ticket choices will correspond with the concert(s) you have chosen to watch.
The example shows two stream links on the ticket, this is because the customer has bought two tickets. Each link is unique to the customer and may only be viewed once on one device, unless you have bought a festival pass, in which case your link will work for all three concerts.
When you are ready to watch the stream, ie at the doors open time of the concert, simply click on your link from your device and enjoy the show.
For advice on how to get the best from your online concert experience, click HERE